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Customer service

From August 13th to 24th, phone support and stores will be closed for holidays. Please contact us using the form Contact Us.

You can contact us via chat (bottom right), WhatsApp, or the form Contact Us (click here). In August, we guarantee responses within 24 hours. 

After the automatic welcome message, a trained consultant will respond to answer your questions and guide you in your choice. For this reason, the response may not be immediate, in which case you will receive it via email or WhatsApp within 1-24 hours (excluding Sundays).

4.8/5 Stars on Trustpilot

96%

Percentage of satisfied customers

Contact Miglior Materasso

We are at your disposal! How can we help you?

Our Sleep Experts are available for personalized advice, and our customer care is ready to assist you with your current orders.

Choose the best way to ensure personalized and fast assistance for your needs.

MIGLIOR MATERASSO is ranked among the best sites in 2024, 2025, 2026 by Corriere della Sera "E-commerce Stars" and reconfirmed by La Repubblica for 2026-2027 as "Best E-commerce in Italy"

I placed an order at the stores
If you want information about your order, request changes, or add notes, contact us at 066282336
I have an ongoing online order, I want shipping information, or to modify it;
If you have placed an online order and wish to add a note, for example for invoicing, send attachments, or for delivery, write to us using the form by entering the order number, and you will be contacted. Click the link "Contact Miglior Materasso" at the top, above the logo, or copy the following link: https://www.migliormaterasso.it/it/miglior-materasso-negozio
Product info or personalized quote request;
Write to us using the form, via chat (button bottom right), or contact us at 066282336
I want to contact one of the stores;
To speak with the physical store, with your dedicated consultant, contact the switchboard: 066282336
I received the product, I need assistance;
Do you want information about the product you received? Write to us using the form by entering the order number, and you will be contacted. Click the link "Contact Miglior Materasso" at the top, above the logo, or copy the following link: https://www.migliormaterasso.it/it/miglior-materasso-negozio You will be contacted by one of our representatives.
I need to make a return/exchange;
You can initiate the return procedure directly from your account, or you can contact us via the form, or the chat at the bottom right. For further info on delivery and returns, access the Useful Info menu or from the link: https://www.migliormaterasso.it/it/content/consegna-1
English speaker
Just contact us, we speak English! Give me a call at +39 066282336 or WhatsApp me at +39 3668222120 (WhatsApp call available too)
I want to call
Commercial info and customer service available from 9.00 am to 1.00 pm and from 3.00 pm to 7.30 pm from Monday to Friday, Saturday morning only. At other times, we recommend sending messages via the form to ensure a response as soon as possible. Dial the following number, or from your smartphone, tap the button below: +39066282336

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You can use the chat at the bottom right for help with ordering, sending photos, etc. The first available consultant will help you. For general questions, click the WhatsApp logo to message us. If you have already placed an order, we recommend writing through the website form to link your request to your current order:

whatsapp chat

Do you have a Telegram account? Contact us there too:

Telegram

Delivery & Assembly

We take care of everything, including disposal.

Secure Payment

Cards, PayPal, or interest-free financing.

Dedicated Consulting

Speak to a certified sleep expert.

Rome Showroom

Try the products at our physical locations.