Shipping Rates to Europe and delivery time
Will usually ship within 5 business day of receiving cleared payment in Europe CE and extra CE if the product is avaible. The products are doubled boxed to avoid any damage.
Rates is about 12,00 euros to 150,00 euros for biggest product such as king size mattresses.
Returns Policy
We accept returns within 14 days. All returned items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Returned items should be double boxed to avoid defacing the original box/packing of the product. Please do not write on, place stickers, or shipping labels on the original manufacturer's package. Return shipping is paid by the buyer; we cannot offer any refunds or reimbursement for shipping expenses. If you refuse your delivery, the carrier will charge us for shipping both ways, these expenses accrued on your behalf will to be deducted from your refund. Packages damaged in transit must be reported within 3 days from the date of delivery. The amount of shipping fee will be not refunded.
Export - deliveries Europe CE, extra CE, moondo
The following clauses are in accordance with the European Consumer Code, in accordance with international treaties which include countries outside the European Community.
1. Any duties for deliveries outside the EC are borne by the recipient, the sender is willing to disclose the cost of duties even before the order;
2. The customer cannot cancel the order following shipment, or, in some cases, production, for customized products, out of catalog or other cases that will be communicated.
For any questions please contact us! We speak English.
+39--06-6282336
whatsapp +39--3668222120